PRIVACY POLICY

1. Introduction

This Privacy Policy explains how IBLINGUA LLC collects, uses, and protects personal information when users visit www.iblingua.com or interact with tutoring services provided by the company.

Because our services may be accessed internationally, this policy reflects principles derived from major privacy frameworks including the EU General Data Protection Regulation (GDPR), the UK GDPR, the EU ePrivacy Directive, and applicable United States privacy laws including the Children's Online Privacy Protection Act (COPPA).

This policy applies to all visitors to the website and to individuals who communicate with us regarding tutoring services.

2. Data Controller

IBLINGUA LLC is a limited liability company registered in the State of Wyoming, United States.

Entity ID: 2026-001859284
Website: www.iblingua.com
Compliance contact: privacy@iblingua.com

3. Categories of Personal Data Collected

We may collect personal information such as, but not limited to:

  • Name

  • Email address

  • Phone number

  • Country of residence

  • Language learning needs

  • Information related to tutoring services

Student-related information may include:

  • Student name

  • Age or school level

  • Learning objectives

  • Educational needs

  • School attended

4. How Personal Data Is Collected

Personal data may be collected when users:

  • Submit a contact form

  • Request tutoring services

  • Subscribe to communications

  • Communicate with us by email

  • Enter agreements for tutoring services

5. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • Providing tutoring services and customer support

  • Matching students with tutors

  • Scheduling and managing lessons

  • Processing payments and managing transactions

  • Communicating service-related updates and information

  • Responding to inquiries submitted through contact forms, email, or other communications

  • Maintaining and improving our website and services

  • Preventing fraud or misuse of our services

  • Monitoring website performance and compiling usage statistics

  • Complying with legal and regulatory obligations

  • Establishing, exercising, or defending legal claims where necessary

Types of data processed may include personal information, student information, communication data, and payment-related data necessary to process transactions.

6. Legal Bases for Processing

Where applicable under the GDPR, processing may rely on the following legal bases:

  • Consent

  • Performance of a contract

  • Legitimate interests

  • Compliance with legal obligations

7. Sharing of Personal Information

When necessary, personal information may be shared with:

  • Tutors delivering services

  • Payment processors such as Stripe or PayPal

  • Video platforms used for lessons (for example Zoom or similar platforms)

  • Our designated tutoring management soft-ware provider

  • Educational institutions where services are delivered through schools

These service providers process personal data only to the extent necessary to deliver their services and are expected to maintain appropriate confidentiality and security measures.

8. Payment Service Providers

Payments for tutoring services may be processed through third party payment providers such as Stripe, PayPal, or banking institutions used for bank transfers.

When payment information is entered, the payment data is processed directly by the payment provider in accordance with their own privacy policies.

IBLINGUA LLC does not store full credit card information on its servers. Payment providers may receive information necessary to process transactions, such as name, email address, billing information, and transaction details.

Users should review the privacy policies of these providers for more information:

Stripe: https://stripe.com/privacy
PayPal: https://www.paypal.com/privacy

9. International Data Transfers

Because our company operates internationally, personal data may be processed outside the European Economic Area.

Data may be processed in:

  • EU (website hosting infrastructure)

  • United States (company registration)

  • Other jurisdictions where tutors or service providers operate

Where required, safeguards such as Standard Contractual Clauses may be used to protect personal data transferred internationally.

10. Data Retention

Personal information is retained only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

11. Security Measures

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.

12. Cookies

Our website may use cookies and similar technologies to ensure proper website functionality and improve user experience.

Cookies may also be used to analyze website traffic and improve services.

For more information about cookies used on this website, please refer to the Cookie Policy.

13. User Rights

Depending on applicable laws and the user's jurisdiction, individuals may have the following rights regarding their personal data:

  • Right of access

  • Right to rectification (correction of inaccurate data)

  • Right to erasure (right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent where processing is based on consent

  • Right to lodge a complaint with a relevant data protection authority

Individuals located in the European Economic Area may lodge complaints with the data protection authority in their country of residence.

Requests regarding personal data may be submitted to: privacy@iblingua.com

We may request verification of identity before responding to requests involving personal data in order to protect user privacy.

14. Children's Data

IBLINGUA LLC does not knowingly collect personal data directly from children under 13 years of age without parental involvement, consistent with the Children's Online Privacy Protection Act (COPPA).

15. Data Breach Notification

In the event that we become aware of a security incident or data breach that may compromise personal information, we will take appropriate steps to investigate and address the issue.

Where required by applicable laws, we may notify affected individuals, report the incident to relevant authorities, and implement measures to prevent further unauthorized access.

If a breach poses a significant risk to individuals, we may notify affected users by email or through notices on our website.

16. Third Party Links

Our website may contain links to external websites operated by third parties.

IBLINGUA LLC is not responsible for the privacy practices or content of those external websites. Users are encouraged to review the privacy policies of those sites before providing personal information.

17. Updates to This Policy

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Updated versions will be posted on this page.

18. Contact

For questions regarding this Privacy Policy or the handling of personal information, please contact:

IBLINGUA LLC
privacy@iblingua.com

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Specialist IB Language Provision for Families and Schools

IBLingua LLC is a limited liability company registered in the State of Wyoming, United States.

IBLingua is not affiliated with the International Baccalaureate Organization (IBO).